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Status Breakdown
–Active
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–Comp. Agreed
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–Rejected
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Actions

System utilities and bulk operations.

My Claims

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Carrier
Type
Process
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Dates
Created – Ship – Closed –

Claims Database

Status
Carrier
Type
Process
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Dates
Created – Ship – Closed –
ClaimCarrierType / ValueStatusDateActions

Email Queue

Incoming carrier / finance emails scanned for claim updates. High-confidence matches are auto-applied; medium-confidence ones appear here for review.

Users

Settings

Email Addresses

Controls where claim emails are sent and which contact address appears in letter bodies.

Email Templates

Boilerplate text sent to each carrier via Contact Carrier. Available placeholders: {TRACKING} {TYPE} {CLIENT} {VALUE} {DESCRIPTION} {DETAILS} {SIGN} — DHL Ukraine only: {SALUTATION}

Carriers

Select a carrier to file a new claim.

  • Delcon
  • Deutsche Post
  • Poland DHL Poland
  • Ukraine DHL Ukraine
  • Poland FedEx Poland
  • Ukraine FedEx Ukraine
  • USA FedEx USA
  • Royal Mail
  • UPS
  • USPS